It has come to the attention to the ACM/LUG System Administrators that the internet connection seems to drop randomly. In general, the service interruption lasts for only a few minutes. We are currently looking into the issue, but as of yet, we do not have any evidence as to why this actually happens. This issue is difficult to debug due to the fact that it does not appear to happen at any set intervals. The System Administrators will continue to look into the issue, however we do not currently have an estimate as to when this issue will be resolved. We will attempt some infrastructure changes over the next few months in order to mitigate the occurrence of these outages. We apologize for any inconvienences these outages may have caused.

Affected Servers:

• ACM/LUG Workstations
• Most servers on internal IP ranges

Affected Services:

• Internet Connectivity
• Wifi Internet Connectivity
• VOIP Phone
• Websites

If you have any questions about this, please contact your friendly neighborhood Sysadmins at: sigsysadmin [at] acm.cs.uic.edu

Thanks,

Chase Lee
LUG President 2015-2016
ACM/LUG System Administrator